![]() ![]() How to Access and Save your Night Owl Protect Cloud Recordings. ![]() How to Update your Night Owl Protect Cloud Payment Method or Address. How to Access your Night Owl Protect Cloud Plan Information from the Night Owl Protect App. Night Owl Protect Cloud Frequently Asked Questions. Night Owl also protects your privacy by putting you in complete control of recorded footage. Main support page for Night Owl Protect Cloud. Our passion lies in manufacturing advanced private and secure video security solutions that monitor your property, day or night in High-Definition (HD) resolution. To fix, please update your device's firmware. Night Owl is the 1 Wired Security Brand in the United States. If your device's firmware is not up to date, it may not let you add a Cloud plan. If you have a product that is compatible with the Night Owl Protect Cloud, but are having an issue purchasing a Cloud plan, it may be firmware related. Why am I unable to purchase a plan for my Cloud compatible device? If you have more than one device with a Cloud plan, you will be charged per plan. Both may look like charges, but the authorization is merely a temporary hold and you will not be billed for it. When purchasing a Cloud plan, you will see one authorization and one payment, but only the payment will be processed and charged to your stored payment method. Why did I receive 2 payment notices or 2 charges on my credit card? Currently we have 3 monthly Cloud plans to choose from. You will receive email alerts when your storage is nearly full, which will give you the opportunity to save your recordings before they are recorded over.Īdditionally, you may consider upgrading your plan to allow for increased storage capacity. Once your Cloud storage is full, new recordings will begin to overwrite (record over) older recordings. What happens when my Cloud storage is full? Keep it up Ensure you have a High-Speed Internet connection with a minimum of 3Mbps dedicated upload speed. Benefit from real-time alerts directly to your Smart Device. To update, check your device's recording settings in the App to ensure you have enabled Cloud recording. Night Owl’s free and exclusive app makes it easy to set up and keeps you connected to your Safe. Check to ensure your device is connected to the Internet to resume recording to the Cloud.ģ) Red Cloud: means you have added a Cloud plan, but the recordings are not currently being stored to the Cloud. Devices with a Cloud plan added to them will have a cloud in the top right corner of the device image.ġ) Black Cloud: means that your Cloud plan is active and the device is storing recordings to the Cloud.Ģ) Red Exclamation Mark: means that your Cloud plan is active, but your device is not currently networked. Once logged into the Night Owl Protect App on your mobile device, you will see the devices you have added to your Protect account. What does the black Cloud, red Cloud and red exclamation mark mean? Types: Wired, Wireless & Wire Free Systems. Check out these quick responses to some of our most commonly asked questions. Night Owl Security leads in security cameras, DVRs and NVRs.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |